Need help?
If you’re having trouble using the app or want to request account deletion, send a message tojin@playmore.ai. For bug reports, please include your device type, app version, and the steps that led to the issue. Please don’t send passwords or sensitive notes.
Where are my notes?
By default, they’re saved in your device vault. To see them on another device, log in and keep the notes you want in the cloud. Before deleting the app, export any notes you need or check that you have a cloud copy.
Summaries and transcription aren’t working
Check that you’re logged in, connected to the internet, and have agreed to use online AI in Settings. The original text and recordings are kept as they are, so you can try again.